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Cloud Services

Considering migrating to the Cloud?

At Networkwise, we see the Cloud as an immensely important and powerful equalizer for Small Businesses. It removes the need for a large upfront capital investment in servers and software licenses, replacing it with simple, flexible monthly subscriptions, assuring that you only license what you need, for as long you need it for. Networkwise has extensive experience in managing and migrating small and large companies to the Cloud. Contact us today for a no-obligation assessment.

Top 10 Questions to ask your potential Cloud Service Provider.

As a customer of Office 365, you own and control your data. We do not use your data for anything other than providing you with the service that you have subscribed for. As a service provider, we do not scan your email or documents for advertising purposes. For more information, please visit How we use your data in the Office 365 Trust Center.
Privacy controls are enabled by default for all customers of the service and we allow you to turn off and on privacy impacting features to meet the needs of your organization. We contractually commit to the promises we make with respect to privacy and security with the data processing agreement (DPA).
We maintain multiple copies of your data, across data centers, for redundancy and will share with you where your data is located. For more detailed information on datacenter locations please click here

Security is one of the most important design principles and features of Office 365. Our focus on security spans hardware, software, the physical security of our datacenters, policies and controls, and verification by independent auditors.

When it comes to security features, there are broadly two types of categories: 1) built-in security and 2) customer controls. Built-in security represents all the measures that Microsoft takes on behalf of all Office 365 customers to protect your information and run a highly available service. Customer controls are features that enable you to customize Office 365 to meet the specific needs of your organization. You can get details about both types of security features in the Security section of the Office 365 Trust Center by clicking here.

You own your data and retain all rights, title, and interest in the data you store with Office 365. You can download a copy of all of your data at any time and for any reason, without any assistance from Microsoft

We do inform you if there are any important changes to the service with respect to security, privacy, and compliance. We also promptly notify you if your data has been accessed improperly.

We do share important aspects of data storage, such as where your data resides in terms of geographic location, who at Microsoft can access it, and what we do with that information internally

Our position on access to your data is:
  • We always give you access to your customer data.
  • Access to customer data is strictly controlled and logged, and sample audits are performed by both Microsoft and third parties to attest that access is only for appropriate business purposes.
  • We recognize the extra importance of our customers' content. If someone such as Microsoft personnel, partners, or your own administrators access your content on the service, we can provide you with a report on that access upon request.
On behalf of Office 365, Microsoft is willing to sign with each customer a data processing agreement, security amendment, HIPAA business associate agreement, and the EU model clauses. We also comply with standards like ISO 27001, FISMA, and Fedramp.
We apply best practices in design and operations, such as redundancy, resiliency, distributed services, and monitoring—to name a few. We recently started publishing our quarterly uptime numbers for the service. The uptime number for the most recent quarter is 99.97%
We offer 99.9% uptime via a financially backed service level agreement. If a customer experiences monthly uptime that is less than 99.9%, we compensate that customer through service credits